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文理学院的无人机图像.

We make every effort to resolve student complaints within the University, 通常是在学校/学院或系一级, using policies and procedures outlined in the University Course Catalog, 学生手册, 法学院学术手册, 或在大学政策页面.

学生s have the right to utilize any and all such administrative procedures to address concerns and/complaints in as timely a manner as possible. 有关下列事项的程序:

学者

If you have concerns about a course grade and are considering an appeal of that grade, please see 学业要求:8.4.6年级上诉.

信息 on how to file a complaint is available at 学术诚信政策 报告违反学术诚信行为.

For academic complaints not related to grades or academic integrity, please contact the department chair or academic dean for assistance.

远程教育学生

澳门线上赌场’s degree and certificate programs delivered through distance education are registered with the 纽约州教育局 (NYSED).

国家授权

国家授权 Reciprocity Agreement (SARA) is a national initiative to provide more access to online courses while maintaining compliance standards with state regulatory agencies. SARA allows institutions to provide online courses outside of their own state borders by seeking and maintaining state approvals via a streamlined process. 纽约州于2016年12月9日加入SARA. 2月15日, 2017, the National Council for State Authorization Reciprocity Agreements (NC-SARA) approved institutional participation for 澳门线上赌场.

The University is not required to be authorized in the one non-SARA state (California).

NC-SARA学生消费者 保护措施包括:

  • 所有SARA机构必须经过认证
  • SARA机构必须有美国.S. 监督
  • SARA机构必须证明财务状况良好
  • SARA institutions are accountable for third-party providers
  • SARA机构必须坚持高标准
  • SARA institutions must uphold stringent reporting and accountability requirements
  • SARA institutions are required to have transparency around professional licensure
  • SARA institutions must find ways to meet obligations to students
  • 学生的投诉会被认真对待
  • 遵守是不可协商的

远程学习投诉流程

任何学生, 包括那些州外的, who wishes to lodge a complaint or grievance must first file the complaint following 澳门线上赌场's internal processes, 通常是由学术部门发起的. 对教员行为的不满, staff and other students should be brought to the Dean of 学生s Office.

If a complaint is not resolved satisfactorily within the University, then students may also file a complaint with the 纽约州教育局 (NYSED) which oversees higher education in New York State and/or with the 中部州高等教育委员会, 大学的认证机构.

纽约州教育局
安德里亚·理查兹
高等教育项目主管
华盛顿大街89号.
奥尔巴尼,纽约州12234
518.474.1551
IHEauthorize@nysed.政府

Additional information regarding filing a complaint may be found below:

NC-SARA
纽约州教育局

违反非歧视政策

If you are interested in filing an alleged violation of the University’s Policy on Non-Discrimination, information can be found in the Office of Equal Opportunity, 包容和解决服务(EOIRS) 信息页面 或通过 报告问题表格.

美国残疾人法案

If you have a concern regarding academic accommodations or access to programs/services, 请浏览 残疾服务中心.

If you feel you have been discriminated against based on a disability and are interested in obtaining more information about your rights please visit EOIRS的信息页面 或通过 报告问题表格.

有关歧视的事件

If you have experienced or witnessed a bias-related incident and you would like more information on reporting the incident via an anonymous web-based reporting tool please visit 停止的偏见.

行为准则

If your concern relates to an alleged violation of the Code of 学生 Conduct, information about the conduct process for students and information on how to file a complaint can be found at the 学生权利和责任办公室. The College of Law’s Code of 学生 Conduct, including grievance procedures, can be found in the 学术手册.

犯罪活动

If you were the victim of or witnessed criminal activity on campus and wish to file a report, 请致电公共安全部门 315.443.3728 或访问 举报犯罪 了解更多信息.

家庭教育权利和隐私法(FERPA)

任何学生 who has reason to believe that the University is not complying with FERPA or this policy should inform the University Registrar in writing. The Registrar shall promptly review all such allegations and initiate appropriate actions. 欲了解更多信息,请参阅 学生隐私权(FERPA).

第九条

If you have experienced or witnessed an incident of sexual discrimination including sexual harassment, 您可以在 eirs信息页面 或者填写表格 报告关注事项 页面.

大学Ombuds

提供教师, 教职员与研究生的非正式交流, 保密, impartial and independent resource to address concerns or questions openly without fear of retaliation or judgment. 请浏览 大学网页.

学生的其他投诉程序

For concerns not addressed in the previously listed topic areas, please consult the 雪城大学申诉程序政策. The Graduate School’s Grievance Resolution process for graduate students is available on the 政策及要求 页面. Complaint and grievance processes begin and are typically resolved at the department or school/college level.

If a complaint is not resolved satisfactorily internally (within the University), then students may file a complaint with the 纽约州教育局 (NYSED) which oversees higher education in New York.

Complaints may also be filed with 大学的认证机构, 中部州高等教育委员会. The Commission reviews complaints about substantive matters that are related to the quality of the institution or its academic programs.

中部州高等教育委员会
1007 North Orange Street, 4th Floor, MB #166, Wilmington, DE 19801
电子邮件: info@msche.org  西班牙语: espanolinfo@msche.org
一般链接: www.msche.org

This information is provided in compliance with the 《澳门赌场在线》第34章第668条.43(b).